
Two weeks later the symptoms appeared again and Jason called the IT service desk. They tried some additional diagnostics, replaced his mouse and keyboard, and ran some software updates. No matter what they did Jason would intermittently have the same problem over the next several months. His frustration was increasing and after several more phone calls to IT, they finally decided to replace his computer with a brand new unit. All was good for the next few months.
When the problem reappeared, Jason was livid. The cursor was speeding across the screen and the computer was beeping again. That was the last straw. He was going to escalate this to someone in charge. As he placed the call he realized that his belly was resting on the space bar. As he leaned back, the beeping went silent, the cursor stopped moving. When the IT serve desk answered his call, Jason asked them to close the ticket. To his credit, he told the service desk what he had discovered.
It was time to go on a diet and start to exercise.
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