With the results of the associate engagement survey recently published, many questions come up. Questions like "why should I care?" and "it doesn't matter what I say, nobody really reads this stuff, do they?".
So, what are we doing with the results? Spiking the water cooler with energy drinks is not the answer to improve engagement and productivity. We have been surveying all associates for three years now and have very good trend information. The divisions and support departments have been reviewing their results and will be working to not only address some of the areas of weakness but also try to not lose ground on the things that are going well. Too often we just focus on the negative and end up losing what is going well.
Associate engagement is not just a management issue to solve. All associates play a role in improving our overall engagement and productivity. Working together, we can truly make this the best place to work.